Frequently Asked Questions

How do I set up the QR Code Photos service?

1. Sign in and start a subscription. New customers get a free trial.
2. On the Account page, add an event and copy your API key.
3. In Sparkbooth settings, go to Send to Account, choose QR Code, and select QR Code Photos for Photo Hosting.
4. Click Configure, paste your API key, log in, and select your event.

Read the full Getting Started guide

How do I add a QR Code to the print?

1. Go to the Layout Editor and in the toolbar press the QR Code button.
2. Select the QR Code and choose the QR Code Photos service.
3. Under Send to Account, select QR Code and the QR Code Photos service. This will upload the photo each session.

How do I disable the display of the QR Code?

1. Under Send to Account, select QR Code and choose QR Code Photos [No Display]. The photo will still be uploaded each session, but the QR Code will not be shown on the screen.

How do I only upload to the QR Code Photos service when a guest wants a copy?

1. Under Send to Account, disable the QR Code option so photos are not uploaded automatically each session.
2. Under Send to Guest, enable the QR Code and the QR Code Photos service.

Why does Sparkbooth display "Test failed. Invalid request" when testing QR Code photo sharing?

This error means Sparkbooth could not get an upload link from the QR Code Photos service. Try the following steps:

1. Update Sparkbooth to the latest release (version 7.3 or newer).
2. Log out of the QR Code Photos service in Sparkbooth and log in again to refresh your saved credentials.
3. Create a new event on the QR Code Photos account page and select it in Sparkbooth instead of an older event.
4. Set your computer's date, time, and time zone to update automatically. An incorrect clock prevents upload links from validating.
5. Log in to your QR Code Photos account page and verify that your subscription is active.
6. Restart Sparkbooth after changing settings so they take effect.